While the reforms of the Legal Services Act 2007 have been mainly beneficial overall, that legislation might best be characterised as an incomplete step towards restructuring legal services regulation.
Commoditizing legal services
In introducing Commoditizing Legal Services, Heather writes “When many law firms are as fungible as peanut butter, savvy productization and exemplary service are differentiators”.
One of the most significant trends brought to the legal market by alternative law companies is the variety of delivery methods that make legal services less complicated and expensive, and therefore easier for clients to purchase. In response, law firms that wish to stay relevant and solvent in this increasingly competitive field need to market their services using a hybrid model. (In other words, these ‘hybrid models’ are a way of a traditional BigLaw business model firm’ remaking itself by adopting or integrating elements of the NewLaw business model. George)
Read MoreRe-thinking legal services regulation by Stephen Mayson
My interim report for the Independent Review of Legal Services Regulation in England & Wales is now out and available here. This post is extracted from it.
Legal innovation at Fireside 2019
A ‘happy camper’ was an accurate description of me one weekend last month. I was a guest at this year’s first-ever Legal Innovation Summit, which was part of the Fireside 2019 conference. The experience was extraordinary, writes Heather.
More for less is more than a slogan
Mark Cohen’s More for less is much more than a slogan explores one of several economic opportunities and cultural challenges facing BigLaw business model firms.
Business is about doing more with less. This is its mantra since the global financial crisis. Tech-enabled, data and process-driven upstarts have unseated a pan-industry array of incumbents and ushered in the digital age. Optimization of customer access, satisfaction, and value are common denominators among the disruptors.
Read MoreLeading thoughts curated by Stephen J. McGarry
Leading thoughts curated by Stephen J. McGarry brings Stephen’s 2019 Leaders in Legal Business to the attention of Dialogue subscribers. The 250 page flipbook is written by 40 leading authors under six main themes, making this a handy, up-to-date and accessible compendium.
Read MoreRemaking News of the Week: Harvard’s latest case study
Today’s Remaking News of the Week: Harvard’s latest case study reports on Lexoo, a NewLaw business legal services provider, and latest in a long line of law-related enterprises studied by Harvard academics.
As far as I can judge David Maister wrote Harvard Business School’s first case study on a law firm in 1983, Bennett, Strang & Farris. David was the trail-blazer of a treasure trove of work on the economics, strategy, culture and evolution of law firms and the legal services industry.
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Authors
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Alex Hamilton
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Andrew Perlman
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Anna Hinder
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Aric Press
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Barry Wilkinson
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Ben Farrow
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Brian W Tang
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Brian Inkster
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Catherine J. Moynihan
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Colin S. Levy
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D. Casey Flaherty
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David Goener
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David Perla
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Ed Reeser
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Eric Fiszelson
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Eva Bruch
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Dr Floortje Blindenbach-Driessen
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George Beaton
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Hans Schuurman
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Heather Suttie
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Jacquie Champagne
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Jae Um
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Jason Moyse
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Jeff Carr
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Joel Barolsky
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John Chisholm
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John Grimley
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Jordan Furlong
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Joshua Kubicki
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Katherine Thomas
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Kenneth A. Grady
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Mark Cohen
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Mark Rigotii
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Matthew Burgess
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Michael Mills
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Michael Milnes
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Michelle Mahoney
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Mike O’Horo
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Mitch Kowalski
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Nick Jarrett-Kerr
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Noah Waisberg
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Pam Woldow
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Patrick McKenna
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Patrick Lamb
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Paul Hugh-Jones
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Peter Campbell
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Peter George
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Priscilla Totten
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Ralph Baxter
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Richard Burcher
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Richard Moorhead
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Richard Tromans
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Ron Friedmann
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Scott Colvin
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Dr Silvia Hodges Silverstein
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Stephen J. Poor
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Stephen Mayson
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Steven Walker
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Timothy B. Corcoran
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Tony Griffiths
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Warren Kalinko
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Warren Riddell
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