‘Legal Services’ are whatever buyers need to solve business challenges

In ‘Legal Services’ are whatever buyers need to solve business challenges Mark Cohen points out that legacy definitions what constitutes a ‘legal service’, who the client is, and who provides the service constrain our thinking and retard innovation by those invested in traditional paradigms. It’s in the interests of the whole ecosystem that we all revise old thinking (including words and symbols) and adopt new ways to meet the challenges of better, faster, cheaper service to clients and access to justice.

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Law is lagging in digital transformation

Law is lagging in digital transformation by Mark Cohen adds to Dialogue’s focus on digitalisation. Last year I featured a new book by MIT’s Peter Weill and Stephanie Woerner, What’s Your Digital Business Model?. I stressed its relevance to law firms and law departments; now Mark adds more to the why and how.

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A not so rosy take on US BigLaw 2018 performance

A not so rosy take on US BigLaw 2018 performance is Mark Cohen’s myth-busting analysis of the 2019 Citi Hildebrandt Client Advisory annual survey of US law firm fiscal performance.

Mark opens by observing ‘The most recent Citi Report drew considerable industry attention following its release in December, suggesting the opening sentence of the Executive Summary is the likely reason: “The US law firm industry is enjoying its strongest growth in almost a decade”.

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For what are law schools training students?

Today from the redoubtable Mark A. Cohen Dialogue on Remaking Law Firms posts For what are law schools training students? This is part of our recent series on law schools and their role in the legal services ecosystem.

The legal profession and the trillion-dollar global industry are undergoing a transformation. The seminal elements of legal practice—differentiated expertise, experience, skills, and judgment—remain largely unchanged. The delivery of legal services is a different story altogether.

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Yes, you can tell a roomful of millionaires their business model is wrong

David Maister is credited with rhetorically asking “How do you tell a roomful of millionaires they are wrong?”. Well now Mark Cohen reports he’s found a receptive room of lawyers in Singapore.

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