Remaking News of the Week: Canadian business is turning away from BigLaw

I re-phrased the headline of this week’s Remaking News of the Week to read Canadian business is turning away from BigLaw because, like some others, I find the reference to ‘alternative legal service providers’ in the source of the news an anachronism.

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Remaking News of the Week: Cole Silver’s timely statement of the obvious

In Remaking News of the Week: Cole Silver’s timely statement of the obvious says: “Clients put food on your table and they’re the reason you exist. Having a client centric leadership is the key to driving superior performance and a competitive advantage” (LinkedIn).

One might well ask why make a statement like this newsworthy? Answer: Yes, it’s a self-evident truth, but still far from a reality for the majority of clients of BigLaw business model firms.

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Words matter: Customers, not Clients

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Remaking News of the Week: Baker Mckenzie nears $3b

In Remaking News of the Week: Baker Mckenzie nears $3b I am pleased to reference Conventus Leadership, a leading source of analysis, facts, opinion and news on legal services in the Asia-Pacific. Conventus reports geographically-dispersed Baker McKenzie is nearing $3b in the year-ended ended 2018. In USD, this represents year-on-year growth of 8%.

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25 years ago David Maister published Managing the Professional Service Firm

It’s 25 years since David Maister published Managing the Professional Service Firm (1993). I count myself fortunate to have a copy inscribed by David on my bookshelf. 

Recently, while preparing a presentation to professional services CMOs, I dipped into chapter 2, The Professional Firm Lifecycle and was reminded of the depth of David’s prescience on how meeting the range of clients’ needs profitably requires different business models.

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Recommendations for corporate legal buyers and providers in the digital age

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