The ‘Modern Law Firm’ – A Fresh Perspective

The ‘Modern Law Firm’ – A Fresh Perspective is based on my recent conversation with Alastair Morrison, a Pinsent Masons with a penchant for client-centric legal services innovation.

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The real value of innovation is not shiny objects

The real value of innovation is not shiny objects stems from a dinner conversation that Toronto-based Jason Moyse enjoyed. Jason writes “I was recently at a dinner with some colleagues and the discussion turned to outside interests and passions. Some were into outdoor activities; others loved watches and fashion. When asked what makes my heart sing, I said legal innovation. Notwithstanding the collective eye-roll of my fellow diners, it came from an authentic place. I love innovation and the incredible pace of change happening across all aspects of the economy, and obviously I have a particular interest in the legal services industry.

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BigLaw, MVPs and all that

Classic business rule: develop the product then unleash it on customers. Modern business rule: find the skinniest expression of your product, unleash it on your customers, then lever up. Startup thinking has invaded the traditional business model.

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Design thinking is essential for effective solutions

Design thinking is essential for effective solutions is Patrick (Pat) Lamb’s first post on Dialogue. In the last 20+ years we have witnessed Pat’s NewLaw journey, most recently integrating his law firm into Elevate.

Coyle began his response by reversing the question to “how is design thinking related to innovation?” I thought that was insightful, but my appreciation for his answer ended there. Coyle defined design thinking as “a process and a mindset used to solve complex problems in unique and innovative ways.” In other words, uniqueness and innovation are inherent attributes of design thinking. I see design thinking a bit differently.

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Lawyers should be playing in the sandbox

In 2017 The Law Society of England & Wales published Capturing Technological Innovation in Legal Services. The report provides an ’empowering narrative and practical examples to move legal tech beyond ideas and innovation for innovation’s sake’. But IMO it has not received the worldwide attention it deserves.

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The lawyer from Wagga Wagga in a three-piece suit

The lawyer from Wagga Wagga in a three-piece suit tells a story that gives me confidence the legal profession will (eventually) re-invent the way it serves the public in the interests of access to justice and democracy.

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