Why your law firm can’t innovate

With ‘Why your law firm can’t innovate‘ Ken Grady adds to the exploration of BigLaw and innovation on Dialogue (1). As Ken puts it: “…the lament is there: why don’t large law firms innovate?” Ken offers four well-argued strategies to address the challenge.

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Hourly billing is accurate, transparent and ethical. Really?

With “Hourly billing is accurate, transparent and ethical” John Chisholm demonstrates why he is regarded by many of his colleagues as an important iconoclast.

John writes: Recently an Oldlaw* partner told me that while a small minority of lawyers may have abused time-based billing, overall hourly billing is “good” because it is “…accurate, transparent and ethical“.

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Why are lawyers afraid of opportunity?

Why are lawyers afraid of opportunity? is a most welcome contribution to Dialogue by Dr. Floortje Blindenbach-Driessen.

When chatting with my lawyer friends, the only thing I hear is that all is sweet and well. “We have been practicing law this way for 100 years.” “Our clients hire us to address their mission-critical and complex problems, which require our in-depth expertise.” “Innovating is not something we do, lawyers are by nature risk averse and conservative.” Meanwhile, they are moving to smaller offices, further out of town, reducing their staff, and purchasing smaller lease cars. While that is just anecdotal and symptomatic evidence of tough times, there are several books that provide in-depth detail of the struggles of law firms, such as Remaking Law Firms: Why & How (American Bar Association 2016).  What I’m fascinated with is why lawyers struggle to acknowledge there is the opportunity and need for change?

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Axiom’s vision for legal services in the Asia-Pacific

In ‘Axiom’s vision for legal services in the Asia-Pacific‘ John Grimley, a regular contributor to Dialogue, conducts a Q&A with Kirsty Dougan, Axiom Law’s Head in Asia.

Not only does what Kirsty reveals shed light on Axiom’s vision and value proposition, it demonstrates the rapid growth and sophistication of legal services in the Region. 

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Law Firm Profitability + Service Delivery: What the Altman Weil Survey Says

In today’s post, Law Firm Profitability + Service Delivery Ron Friedmann analyses data from the recent Altman Weil Survey in the US to show just how internally-focused BigLaw firms can be. Ron’s message is telling: The raison d’être for any professional services firm is service to clients. Its profitability is a function of the extent a firm does this successfully and sustainably.

Law firm management needs to think more about their clients. Right now, they expend more energy on boosting profitability with inward measures than they do on client service. That cannot be sustainable. 

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What law firms and taxis have in common

‘What law firms and taxis have in common’ explores the relevance to BigLaw firms of the deep insights in What is Disruptive Innovation? an article by Clayton Christensen and colleagues (Harvard Business Review December 2015).

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Intrapreneurs needed in BigLaw firms

‘Intrapreneurs needed in BigLaw firms’, today’s post on Dialogue by Joshua Kubicki draws our attention (again – thank you, Joshua) to one of the most important challenges BigLaw firms face in remaking their business models: Leadership capable of managing the daunting change involved. 

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