You may be surprised that a low cost hospital chain in India offers multiple lessons for lawyers. The World’s Cheapest Hospital Has to Get Even Cheaper (Business Week, 26 March 2019) explains how an already-low-cost operation can go even lower. That message may not be music to law firm partners’ ears, but it should sound melodious to clients.
Commoditizing legal services
In introducing Commoditizing Legal Services, Heather writes “When many law firms are as fungible as peanut butter, savvy productization and exemplary service are differentiators”.
One of the most significant trends brought to the legal market by alternative law companies is the variety of delivery methods that make legal services less complicated and expensive, and therefore easier for clients to purchase. In response, law firms that wish to stay relevant and solvent in this increasingly competitive field need to market their services using a hybrid model. (In other words, these ‘hybrid models’ are a way of a traditional BigLaw business model firm’ remaking itself by adopting or integrating elements of the NewLaw business model. George)
Read MoreRemaking News of the Week: Canadian business is turning away from BigLaw
I re-phrased the headline of this week’s Remaking News of the Week to read Canadian business is turning away from BigLaw because, like some others, I find the reference to ‘alternative legal service providers’ in the source of the news an anachronism.
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It’s the business model that matters
It’s the business model that matters is another Mark Cohen masterpiece dissecting the failings of the BigLaw business model by reference to three pioneering NewLaw model firms, particularly the little-known FisherBroyles of the US.
Read MoreRemaking News of the Week: End of the BigLaw business model?
Remaking News of the Week: End of the BigLaw business model? features a reflection by Richard Tromans in Artificial Lawyer, his always-topical, on-the-money publication.
In his July 2 piece, “Is the end of the traditional large law firm model here?” Richard reports this was his main thought after speaking to the leaders of Freshfields Lab in Berlin’s ‘cool Factory innovation space.
Read MoreFuture of profitability models and analysis for BigLaw firms
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