A Strategy Playbook for Professional Services Firms

A Strategy Playbook for Professional Services Firms is the first evidence-based tool for developing and implementing strategy for any professional services firm. This is a tough call for the leadership of all firms. How can a big picture strategy be effectively developed, deployed and measured at the practitioner level? Here’s the answer.

Unless You Ask

Unless You Ask: A Guide For Law Departments To Get More From External Relationships is a terrific (and free) vade mecum for general counsel – to use a good old-fashioned expression with a contemporary flavour.

Author D. Casey Flaherty opens, “Given that clients are already voting with their wallets and their feet, ‘clients aren’t asking for it’ might not be the best guide to action.” Whether you are a GC or a BigLaw practitioner, read why Casey titled his book Unless You Ask – and learn from a pathfinder.

How to get the best of all world’s in a legal services business model

Zico is demonstrating how to get the best of all worlds in a legal services business model. The only surprise is there’s not a good deal more interest in what Chew Seng Kok and his colleagues are doing. Here’s why.

Interview with Richard Susskind: State of the Art and the Future of AI and Law

The BBC recently aired an interview with Richard Susskind about state of the art and the future of AI and law. It’s illuminating.

Will IBM’s Watson transform contract review and law practice?

Q&A on Remaking Law Firms

In May, Priscilla Totten published this Q&A on Remaking Law Firms in the American Bar Association’s e-News. The article enjoyed a record number of hits, and is reproduced here with permission.

Remaking Law Firms: Excerpts from reviews

Three months after publication by the American Bar Association Remaking Law Firms: Why & How continues to receive critical acclaim from law firm leaders, clients, commentators and academics in the US, UK, Canada and Australia.

Here is a selection of excerpts from reviews on the ABA page for Remaking Law Firms: Why & How.