Remaking News of the Week: Cole Silver’s timely statement of the obvious

In Remaking News of the Week: Cole Silver’s timely statement of the obvious says: “Clients put food on your table and they’re the reason you exist. Having a client centric leadership is the key to driving superior performance and a competitive advantage” (LinkedIn).

One might well ask why make a statement like this newsworthy? Answer: Yes, it’s a self-evident truth, but still far from a reality for the majority of clients of BigLaw business model firms.

Remaking News of the Week: Mark Rigotti speaks about the future of work

In Remaking News of the Week, Mark Rigotti speaks about the future of work in an interview with journalist James Ashton. Mark is the long-standing CEO of Herbert Snith Freehills which is a pioneer of many new ways in a legacy BigLaw business model firm.

Words matter: Customers, not Clients

BigLaw partnerships’ productivity lesson for big corporates

Strategies for uncertain times

The remarkable Andrés Jara

The remarkable Andrés Jara is a short story emanating from my recent encounter with Andrés. Within 10 minutes of meeting Andrés Jara when he came to say hello in our Melbourne office, I knew I was privileged to be talking with a remarkable legal services pioneer, a visionary and a ‘doer’. Andrés describes himself as a ‘lawyer, entrepreneur, father and husband’. I’d add ‘global leader’.

More for less is more than a slogan

Mark Cohen’s More for less is much more than a slogan explores one of several economic opportunities and cultural challenges facing BigLaw business model firms.

Business is about doing more with less. This is its mantra since the global financial crisis. Tech-enabled, data and process-driven upstarts have unseated a pan-industry array of incumbents and ushered in the digital age. Optimization of customer access, satisfaction, and value are common denominators among the disruptors.